About PawPawMail: Simple E-mail, Pure and... ummm... Simple
What we do 
We focus on one thing: simple e-mail. We've created the easiest interface (take our tour!), based on screens without distractions or metaphors (see our design philosophy). It's all click-and-type. Attached pictures show up automatically in the photo album, and the user receives mail just from people in his or her address book. It's simple to understand, to use, and to see.
We're constantly looking for new ways to make the first attempt at using a computer -- or the final attempt before giving up on a difficult system -- as easy as possible.
Who we are
Originally, we were two software developers creating data analytics for science, finance, and business. What started as a quick weekend project to get our older relatives online became the much bigger project of designing the perfect e-mail system for seniors.
Read about the story of PawPawMail in a New York Times feature titled "Easier E-mail for the Older Generation" and find out more from us about the people behind PawPawMail (including the story of Paw Paw himself and our trip to the Pawpaw Festival).
Looking for more information about simple e-mail?
PawPawMail is a system purchased by a Manager (generally an adult child or grandchild) to help an older relative get join the family online.
We've created a simple, four-page guide for PawPawMail Managers -- it's designed as a quick-start for existing customers.
For just about anyone who is configuring a computer for an elderly user (even if they're not using PawPawMail!), we've created an intensive and somewhat advanced Guide to Configuring Computers for Older Users. It goes into detail on how to configure both Windows and Macintosh for users with light or moderate vision and dexterity problems, suggesting simple hardware and software tweaks that yield a lot of improvement in ease of use.
You can find out much more about the curious pawpaw fruit (remember "Way down yonder in the pawpaw patch?").
Learn how to get a free PawPawMail bumpersticker to tell your friends how proud you are of your older relative for biting the bullet and getting online.
Discover some great, less-well-known products for seniors that we've run across since we started the site.
If you really want to know more about pawpaws, visit the site of the Pawpaw Festival, held annually in Albany, OH. We were there in 2009! w00t!
Learn why we make a perfect gift for grandparents!
First, see if your question is answered in our Frequently Asked Questions (FAQ) Page.
If not, we're accessible during most waking hours via e-mail (support@pawpawmail.com) or by phone (+1 404-983-0599). Whether you're a User or Manager who's hit a point of confusion, or you're just looking into setting up PawPawMail, we're happy to answer your questions.
Reference:
- Our Guide for Managers
- Our Advanced Guide for Configuring Computers for Older Users
- Check your Flash Player version